“I was freaked out when I first thought that I was a victim of identity theft—plus I felt embarrassed that I had fallen for the Medicare scam.
I’m a “take action” person. So, after my sister reminded me that I had LibertyID, I called, and they made me feel much better.
LibertyID acted right away.
I was above and beyond satisfied with my advocate. We have so few human interactions anymore—people who will go to bat for us, that it was refreshing and calming to have someone take this on and help me with what needed to be done—which in my case, was nothing, as my advocate was able to assure me that the person calling had not actually gotten any information from me.
I have recommended LibertyID to about five people. I want to go back and ask them if they have followed through. I highly recommend you and the service you provide.”
*To protect the identity and anonymity of the victim we use stock images and first names only, but these are real stories from real LibertyID clients.