In the first few months of 2020, when many businesses had switched to remote work for their employees, not coincidentally the number of dark web postings that sold access to corporate networks had risen by almost 70% compared to the prior quarter. To combat these trying times, many companies are resorting to software services that will their business to operate remotely. There are a few things that should be taken into account to have a successful transition of these software services.
One-Size Does Not Fit All
Too often, training programs are designed as a one-size-fits-all, but as companies need to transition to address contemporary challenges, so too does the old paradigm of designing a program to fit every company. Each company is unique, and so are its employees’ training needs.
A successful instructor will always aim to focus on the skill level of the students. Therefore, different departments should receive training adapted to their level of comprehension and distinctive needs.
While technology is changing, so are attackers’ methods. The bad guys are using new or innovative attacks to hack existing networks that they had previously attempted to breach to no avail. Training programs are often very static year-round. However, since software safety is an aspect of software engineering, it evolves continually. Speaking frankly, if the training that you’re providing to employees hasn’t changed framework and it hasn’t been updated extensively in the last five years, you should review the course to determine if it’s still relevant.
Utilize the Software Company
Anyone who receives training for software security, even those who are in your IT department, should be able to access the software company providing the service directly in order to ask questions. The employees would like to know that the specialists at the company that they are being told to use have experience with the problems they are experiencing. So, encourage your employees to have a direct line to a resource at the software company who can help train and transition your employee to work remotely, SAFELY.
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