RECOVERING FROM IDENTITY THEFT JUST GOT EASIER WITH LIBERTYID
City National Bank believes that your identity is one of your most valuable assets – that’s why City National provides our customers and their families* with a LibertyID fully managed identity theft restoration.
Liberty ID –
A Differentiated Service
Many companies provide credit monitoring services; in contrast, LibertyID’s expertise is fully managed identity theft restoration; a service that fixes the damage caused by identity theft instead of simply warning you that something may be amiss.
LibertyID’s long-term relationships with regulatory agencies, credit bureaus, financial institutions, the IRS, utilities, Social Security Administration, unemployment insurance departments and law enforcement allows them to act effectively on the victim’s behalf to cut through red tape and get results.
Identity theft is the fraudulent acquisition and use of an individual’s personally identifiable information (PII), including Social Security benefits, insurance, employment, medical, IRS/tax, financial, criminal, driver’s license and much more. Every 2 seconds, another American becomes a victim of identity theft, and victims face a mind-boggling, time-consuming task to fix the problem.
Credit monitoring and identity theft restoration are two very different services. Credit monitoring does not prevent identity theft, nor does it provide protection from identity theft – it only provides alerts to a possible issue, and certainly does not fix it.
LibertyID understands the anxiety that identity theft creates for victims, and they are committed to helping victims address their identity fraud and to restoring their identity to its pre-event status. LibertyID’s certified Restoration Specialists do all the work on the victim’s behalf to dispute and resolve the issues completely.
What is Identity Theft and how does the restoration process work?
*Extended Family Definition: Covered individual, your spouse/partner, parents, parent in-laws, and children (25 and under)
If you become a victim of Identity Theft, call LibertyID and they will handle everything.
1. Call the LibertyID toll-free number to our U.S.-based member services center (844-445-7474).
2. Identify yourself by using the Group ID policy number on your member card (LE-XXXX-CNB)
3. LibertyID will immediately open a restoration case and assign your own dedicated, U.S.-based certified Restoration Specialist who documents your case and handles all the legwork to restore you to pre-event status.
4. You will be kept apprised of their actions and the results on your behalf via phone and/or email as you prefer.
5. The case is not closed until you agree that it is closed, and we follow up regularly for one year and reopen the case should you experience another issue.
How will I know when to call LibertyID – or if I even have an Identity Theft Issue?
1. You are concerned about something you received in the mail.
2. You feel anxious about a recent event or situation (notification, phone call, email).
3. You lost your wallet or purse.
4. Your FICA credit score changes for no apparent reason.
5. There is a “big event” that concerns you (i.e., the Capital One breach announcement).
Fully Managed Identity Theft Restoration from LibertyID is complete and comprehensive –
THEY DO ALL THE WORK.